Having Trouble Logging In?
If you cannot log in to your 10 Wim account, the most common reason is a forgotten password. Use the "Forgot password?" link on the login page and a reset code will be sent to the mobile number linked to your account. Enter the code, set a new password and you are back in within a couple of minutes.
If your mobile number has changed and you no longer have access to the one registered on your account, contact the 10 Wim support team directly. They will ask you to verify your identity — typically via your CNIC details — before helping you update your number and regain access. This process exists to protect your account from being taken over by someone else.
Account locks can happen after several failed login attempts in a row. This is an automatic security measure. If your account is temporarily locked, wait a few minutes and try again with the correct password. If the lock persists, reach out to support via live chat from the 10 Wim platform.
Pakistani players who use JazzCash or Easypaisa can also use those wallet numbers as a quick login method — a one-time code is sent to your wallet mobile number, which you enter to log in without needing your password. This is useful if you are on mobile and prefer the faster route.
If you have never registered and are arriving here by mistake, head over to the Register page to create your free 10 Wim account. It takes under two minutes and you can start playing in PKR straight away.